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Technical Support

Email support

For account recovery, corporate inquiries, or billing issues.

[email protected]

Frequently Asked Questions

Quick answers to common questions

Q. I paid via bKash but didn't get my password.

Please allow up to 24 hours for manual verification. If urgent, WhatsApp us with your TrxID and we'll prioritize your request.

Q. Can I change my username later?

No. Your username is permanent to ensure professional identity and prevent confusion. Choose wisely when creating your account.

Q. How do I add this to my iPhone?

Check our Setup Guide for step-by-step instructions on configuring your engr.bd email on iPhone, Android, and desktop clients.

Q. What verification documents do I need?

Students and recent graduates can provide a Student ID or degree certificate. Working engineers can provide professional credentials. Our team reviews each application to maintain network credibility.

Q. Can I use this for business emails?

engr.bd emails are designed for personal professional identity. For business or corporate use, please contact us to discuss custom solutions.